Introduction

SmartFort Finance (“we”, “our”, “us”) is committed to protecting your privacy and ensuring your personal data is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Full name

  • Phone number

  • Email address

  • Gender (if voluntarily provided)

  • Date of birth (if required for planning)

  • Financial details you willingly share during consultations

  • Business information (for SME clients)

b. Sensitive Financial Information

Provided only when necessary for advisory services:

  • Income details

  • Investment preferences

  • Financial goals

  • Risk tolerance

  • Cashflow information
     We do not store bank login details or passwords.

c. Technical & Usage Information

Collected automatically when you use our website:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on our website

  • Cookies and similar tracking data

d. Course Participation Data

If you enrol in the SmartFort Wealth Academy:

  • Course progress

  • Assignments submitted

  • User activity inside the learning portal

2. How We Use Your Information

We use collected data to:

  • Provide advisory and financial planning services

  • Personalize your experience

  • Respond to inquiries and provide customer support

  • Deliver course materials and track learning progress

  • Improve our website performance

  • Send newsletters, program updates, and marketing communications (with your consent)

  • Analyse usage trends for internal improvement

3. Legal Basis for Processing (Nigeria Data Protection Act – NDPA)

We process your data based on:

  • Consent you provide

  • Contractual necessity when you use our services

  • Legitimate interest to improve our offerings

  • Compliance with legal or regulatory obligations

4. Sharing and Disclosure of Information

We do not sell or rent your personal information.

We may share your data with trusted third parties, including:

  • Payment processors (e.g., Paystack, Flutterwave)

  • Email marketing providers

  • Learning management systems

  • Analytics tools

  • Professional partners (e.g., insurance companies)  only with your permission

We may also disclose information:

  • To comply with legal obligations

  • To protect our rights, users, or property

5. Data Protection & Security

We implement security measures to protect your personal data, including:

  • Secure data storage

  • Encryption of sensitive files

  • Role-based access control

  • Regular security reviews

Although we strive to protect your information, no online system is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal requirements

You may request deletion of your data at any time.

7. Your Privacy Rights (NDPA Compliant)

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request the deletion of your data

  • Withdraw consent at any time

  • Object to certain data processing activities

  • Request transfer of your data

To exercise any of these rights, contact us at info@smartfortfinance.com.

8. Cookies & Tracking Technologies

Please refer to our Cookie Policy for detailed information on how we use cookies.

9. Children’s Privacy

Our website and services are not directed to children under 18. We do not knowingly collect personal information from minors.

10. International Data Transfers

SmartFort Finance primarily operates in Nigeria and does not provide services to diaspora clients. If any data is stored on foreign servers due to third-party tools (e.g., email or analytics systems), it will be handled securely and in compliance with applicable laws.

11. Updates to this Privacy Policy

We may update this policy periodically.
 When changes are made, the “Last Updated” date will be revised.

12. Contact Us

For questions, concerns, or requests related to your privacy, contact us:

Email: info@smartfortfinance.com
Website: www.smartfortfinance.com

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